Litigation Assistant

We are an international commerce enterprise specialized in Destocking. We have been based in Sousse since 12 years ago. We source, prospect, and buy all products ( toys – shoes – textile – household linen- furniture, etc). We work mainly on the Asian market and others under development to resell the overstocks purchased to our client based in France and has more than 320 clearance stores with a launching frequency of 2 stores per month.

Other than our unit based in Sousse, Tunisia, we have 2 more units; in Asia and America with a possibility of extension in the future.

We are looking to hire: Litigation Assistant

Main Job of a Ligitation assistant :

• Collect and organize client claims.
• Contact clients in order to collect the necessary information about the orders and products that are subject to litigation.
• Identify litigation types and deliver the information to the quality pole manager.
• Inform the client about the litigation status.
• Track the litigation related to purchasing.
• Monitor Selligent and ensure the daily update jour.

Profile requirements:

• Excellent communication skills
• “E.R.E” Method: “Listen, Reformulate, Empathy”
• Proficiency in English and French
• Excellent planning and organizational skills
• Analytical and synthetic mindset
• Rigorous

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