With many years of experience in international trade covering more than 30 countries worldwide, OZEOL is the leader in sourcing and facilitating transactions between suppliers and buyers around the world for the liquidation of stocks and finished products. Categories include: men’s and women’s clothing, housewares, hardware, sporting goods, tables, toys and many other items.

Job Description:

  • Assist the manager in assuring the proper functioning of the quality management system by ensuring compliance with the internal regulations and ISO 9001 Norms and conditions. (2008 Version).
  • Ensure all the tasks related to Quality Management.
  • Verify the functioning and the compliance of process, procedures, instructions and others.
  • Ensure regulatory monitoring.
  • Manage the quality management approaches within the company.
  • Check the quality system’s implementation compliance with procedures, process, instructions… 
  • Take the necessary corrective measures with the departments in questions to ensure that the non-compliances found do not occur again.
  • Prepare and assist in conducting internal audits.
  • Assist in maintaining the quality management system and oversee its deterioration on all levels.
  • Identify and analyze the issues related to Quality and provide possible corrective measures.
  • Ensure regulatory and normative monitoring.
  • Track quality management tools (documentary system…).
  • Prepare assessment sheets and reports.
  • Prepare reports on ameliorative, corrective and preventive actions, audits, client complaints, process reviews and provide the manager with these reports.
  • Ensure that the training plans are adequate to the needs of all personnel that encountered problems concerning quality.
  • Solve the issues related to quality.
  • Prepare reports on anomalies and non-conformities.
  • Translate documents and sheets when necessary.

Skills & Experience:

  • Mastery of audit, statistics and communication techniques (brainstorming, mind map, 6 thinking hats …) quality (5M, SMART, QQOCQP, 5s…).
  • In –depth knowledge of quality norms and referential.
  • Good observation skills.
  • Communicate efficiently with the direct and indirect work environment.
  • Excellent social skills: active listening, pedagogical.
  • Logical and analytical thinking, methodological.
  • Strong proposal skills.
  • Proficiency in French and English.
  • Rigorous.
  • Knowledge of desktop tools.
Job Category: Quality Management
Language: English French
Location: Tunisia

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